Discord Onboarding Setup Guide

Discord Onboarding is a guided setup flow that new members complete when they join your server. Done right, it dramatically reduces new member drop-off.

Requirements

Your server must have Community mode enabled
You must have the Manage Server permission

Accessing Onboarding Settings

Go to Server Settings → Onboarding
You'll see the Onboarding dashboard with two tabs:

- Default Channels — channels visible to all new members by default - Onboarding Prompts — questions new members answer

Step 1: Configure Default Channels

Keep this list short and welcoming. Recommended defaults:

#welcome
#rules
#announcements
#general

Step 2: Create Onboarding Prompts

Prompts are questions you ask new members. Their answers determine which channels and roles they get.

Example prompt:

What games do you play?

- Valorant → gives 'Valorant' role, shows #valorant channel

- Minecraft → gives 'Minecraft' role, shows #minecraft channel

- Fortnite → gives 'Fortnite' role, shows #fortnite channel

Step 3: Set Prompt Type

Multiple choice — member picks one answer
Multiple select — member picks multiple answers

Step 4: Make Prompts Required

For at least one prompt (ideally your rules acknowledgement), toggle Required. This ensures members can't skip it.

Step 5: Preview and Test

Click Preview to see exactly what new members see. Use an alt account to complete the actual onboarding flow.

Onboarding Best Practices

Keep it short: 2–4 prompts maximum
Make the rewards visible: Members should see that picking an interest unlocks channels
Don't require too much: Stick to interest-based questions
Update seasonally: Refresh prompts when your server evolves